Terms and conditions

CONDITIONS OF USE

1. PREAMBLE

Kampaay S.r.l. - with registered office in Milan, Viale Cassala, No. 30, 20143, registered with the Register of Companies of Milan Monza Brianza Lodi, REA Number MI - 2575156, VAT number and tax code 11046500960 - is the company that created and manages the Platform, as defined below, for the organization and management of in-person, digital and hybrid corporate events ("Kampaay").

2. DEFINITIONS

For purposes of the interpretation and enforcement of these Platform Terms of Use, the following definitions apply in addition to any definitions contained in legal texts and/or elsewhere referred to herein:

"Account": means theaccountcreated to become a User and access the services offered by the Platform.
"Kampaay App": mobile applications associated and connected to the Platform.
"Terms of Use or CU": general conditions of use of the Platform.
"Terms of Sale or CV": general conditions of sale of Kampaay.
"Content": files containing text, images, audio and/or video recordings, data and/or information organized in databases and in any case all files, documents and/or information in any format rendered by Users and which Kampaay makes available through the Platform, or the Kampaay Services, including any Content licensed by a third party; files containing text, images, audio and/or video recordings, data and/or information organized in databases and in any case all files, documents and/or information in any format are transmitted, copied, sent, made available to Users of the Platform also by Users themselves.
"Purchase Agreement" means a contract concluded between Kampaay and the User.
"Personal Data" means all personal information relating to each User, including the person's name, address and telephone number, which may be collected through the Platform. For more details on the personal data processed, please refer to the Privacy Policy available at kampaay.com
"Event": is the physical, digital and/or hybrid event organized by the User through the Platform.
"Base Event": an event organized exclusively through the services and/or products offered on the Platform excluding the Location service.
"Location": the location where the Event takes place, which may also be made available by Kampaay itself upon request for the service.
"Purchase Order": indicates the list of products/services contained in the Kampaay Service that the User intends to purchase in connection with the Event.
"Platform": the website and any of its content usable at the domain https://www.kampaay.com and any national domains.
"Registration Procedure": is the procedure that consists of filling out a form; accepting these Terms of Use of the Platform; reading the privacy policy; and sending the aforementioned information to Kampaay.
"KampaayService" or "Services": products and services that Kampaay offers directly through the Platform.
"User": natural persons of legal age and legal persons who access the Platform and use the Kampaay Service who fall within the notion of "Professional" within the meaning of the Consumer Code referred to in Legislative Decree No. 206 of September 6, 2005.
"General Terms and Conditions": the set of provisions set out in the Terms of Use and Terms of Sale.

3. SUBJECT

3.1. These Terms of Use govern your access to and use of the Platform.

3.2. Kampaay reserves the right to modify and/or supplement these CU. at its discretion and at any time.

3.3 . Should the User be interested in the enjoyment of services in addition to the Kampaay Service or the possibility of personalized services through the Platform, these may be subject to terms and conditions in addition to and prevailing over those set forth below and which Kampaay will communicate by email and/or other different written agreement to the User upon request. 

4. REGISTRATION AND EXECUTION OF ORDERS

4.1. In order to register on the Platform, and use the Kampaay Service, each User is required to first create an account by providing Personal Data about him/her, specifically: first name, last name and an e-mail address.

4.2. Registration to the Platform is allowed to Users and they, by creating the Account, certify the veracity of the data provided.

4.3. Upon registration, the User will receive at the address provided an email containing a link to proceed to reset the temporary password previously provided. Said link is valid for 7 days from the time of receipt. Changing the password is a resolutive condition in order to proceed with the completion of the Purchase Agreement.

4.4 . The User will also be required to indicate a User Id (of which the system will automatically verify the uniqueness). User ID and password will be: personal, not transferable and/or usable for any reason, not even temporarily, by third parties and to be kept with care by the User as they constitute the authentication credentials that the User will have to manage and will be able to update in his/her reserved area.

4.5 . The User acknowledges that he/she is solely responsible for the use of his/her credentials as well as exonerating Kampaay from any responsibility and/or claims in this regard. Should the User suspect or become aware of the use of his/her password by a third party, he/she shall notify Kampaay in writing without delay.

4.6. In case the User-Id is already present in the database, the User shall indicate a different one until the system positively verifies its uniqueness.

4.7 . Upon completion of the Registration Procedure, the User will receive a confirmation email to the email box indicated during registration.

4.8. With the Registration Procedure, the User declares that he/she has read, understood and expressly accepted these CUs as well as the Personal Data Policy.

4.9 . In the event that the User has downloaded the Kampaay App the Registration Procedure to the Platform may take place through the use of the same.

4.10. The User intending to organize an Event may do so on the Platform by entering certain information such as, but not limited to, location, date and time, number of guests, services requested, and other information useful and/or necessary for the organization of the Event.

4.11 . The User during the creation of the Event will be able to view the offers created by Kampaay for each of the Services offered (by way of example: food, beverages, bartending, related services, entertainment, entertainment and related services, set-up and gadgets, advertising, Location) and the Services to be included in the Purchase Order.

4.12. The User will receive, at the email address provided during the Registration Process and/or through other channels (by way of example: sms, social media), a notice confirming the Purchase Order of the selected Services and, if applicable, other notifications regarding the order placed.

5. DECLARATIONS AND OBLIGATIONS OF USERS

5.1. Users are required to make diligent use of the Platform and to comply with these CUs. Any use not previously authorized in writing by Kampaay, or in any way that differs from the provisions herein, is strictly prohibited and may be prosecuted in the appropriate courts. In any event, Kampaay is under no obligation to monitor Users' use of the Platform or to ensure that such use is in accordance with this CU.

5.2. Users acknowledge and agree that Kampaay reserves, in its sole discretion, the right to:(i) restrict, in whole or in part, access to the Kampaay Services to certain Users;(ii) delete, suspend, block, edit or remove certain types of content; (iii) delete the Account of Users who make improper use of the Platform or if Kampaay becomes aware of the unlawful or prejudicial nature of acts or information stored with respect to any rights and/or property of third parties, through the use of electronic means suitable for this purpose;(iv) prevent the publication of Content likely to impair the quality of the service; and(v) modify, by deleting and/or adding, the Content of the Platform.

5.3. The User is required to periodically review the Terms of Use for any updates and/or changes that Kampaay reserves the right, at its discretion, to make unilaterally to the same.

5.4 . The User is required to provide true, accurate and complete information during the Registration Process and to keep such information permanently updated. In any event, Kampaay shall in no event be held liable for the incorrectness or falsity, for whatever reason, of the information provided by Users.

5.5 . Unless otherwise previously agreed in writing, any reproduction, distribution, transmission, adaptation and/or modification of the Platform Content is prohibited.

5.6. Users acknowledge that it is forbidden for them to use Content that is defamatory and/or in any way prejudicial or offensive, contrary to public decency or legally protected without having the right to do so as well as to engage in any conduct intended to commit and/or instigate any violation of the provisions of law in force.

5.7 . It is forbidden to use the Kampaay Services:(i) in such a way as to cause, or be likely to cause, interruptions, damage and/or malfunctioning of the Platform;(ii) for purposes not permitted by law;(iii) in such a way as to cause any harm or damage, for any reason whatsoever, to Kampaay or third parties including, but not limited to, through the publication of defamatory Content.

5.8. Users also acknowledge that Content in the Platform is provided "as is," current as of the original date of publication.

6. LIMITATIONS OF LIABILITY AND INDEMNITY

6.1. The User acknowledges and accepts that the use of the Platform takes place solely and exclusively under his/her own responsibility.

6.2. The User agrees to use the Platform exclusively in accordance with these Terms of Use and the law, for lawful purposes, in accordance with the rules of fairness and diligence and in any case without infringing the rights of Kampaay and/or third parties. The User assumes full responsibility in relation to his/her conduct on the Platform (for example: videos, photos, comments, data or texts sent via the Platform), indemnifying and holding Kampaay harmless from any claims made by third parties.

6.3 . Kampaay may not be held liable for any non-performance and/or delay in the fulfillment of its obligations under these Terms of Use if the delay and/or non-performance result from unforeseeable circumstances and/or force majeure and in any case for causes beyond its control and not attributable to it. In such cases, the User accepts and acknowledges that he/she is not entitled to any compensation.

6.4 . In the event of the occurrence of interruptions or errors in transmission, suspension and/or limitations in access to the Platform not attributable to Kampaay, the latter shall not be held liable for losses, of any nature whatsoever, resulting therefrom.

6.5 . The User warrants that the Personal Data provided during the Registration Procedure is accurate, true, complete and up-to-date and agrees to hold Kampaay fully indemnified and held harmless from any damages, compensatory obligations and/or penalties arising from the User's violation of the rules regarding the registration to the Platform or the storage of authentication credentials.

6.6. Through the Platform it is possible to display links of other Internet sites or web resources (also entered by the Users themselves). Kampaay will not be responsible for the control of third party traders or the content of their sites nor can it also be held responsible for the actions, products and content of all such entities or any other third parties. Kampaay, therefore, disclaims any responsibility in relation to the contents of the sites linked to the Kampaay site.

6.7. Kampaay provides a feedback system to allow Users to express their opinion about their shopping experience and such feedback may be made visible in the manner defined by Kampaay itself. Kampaay is not obliged to verify comments or feedback issued by Users regarding an Event nor is it responsible for the possibly prejudicial and/or defamatory content of the same.

7. INTELLECTUAL PROPERTY RIGHTS

7.1. Unless otherwise agreed in writing, the User shall not be required to post on the Platform any information that is confidential or protected as intellectual or industrial property rights.

7.2. If a User believes that his or her intellectual or industrial property rights, or others, have been violated by a publication on the Platform by another User, he or she must immediately send written notice to Kampaay at the e-mail address: amministrazione@kampaay.com. The User agrees that upon receipt of a notice of claim of intellectual property infringement, Kampaay may discretionally remove the materials. In any event, it is understood that Kampaay shall in no way be held liable for such infringement.

7.3 . All Content present and/or made available through the Platform such as, but not limited to, text, graphics, Event formats, logos, images, audio and/or video files, digital downloads, data collections, software, etc. are the exclusive property of Kampaay and/or the third-party vendors whose collaboration Kampaay uses and are protected by intellectual and industrial property laws. Kampaay does not grant any license to use or authorization of any kind over the intellectual and industrial property rights associated with the Platform and/or its Content or the Kampaay Services.

7.4 . Subject to the User's permission, Kampaay may film moments of the Event with photos and/or videos. and mention the User as a reference of Kampaay on Kampaay's business presentation documents or on https://www.kampaay.com/.

TERMS AND CONDITIONS OF SALE

1. GENERAL PROVISIONS

1.1. These Terms of Sale apply to the provision of the Kampaay Services with respect to purchases of the latter by Users made through the Platform.

1.2. Before proceeding to the purchase of the Kampaay Services, the User is required to read these Terms of Sale, which are deemed to be fully and expressly accepted at the time of the conclusion of the Purchase Order.

2. COMPLETION OF THE CONTRACT

2.1. Forthe conclusion of the Purchase Agreement, the User is required to complete the order process electronically and transmit it following the relevant instructions as well as confirm that they have read and expressly accept the General Terms and Conditions as well as Kampaay's privacy policy.

2.2. Once you have selected the Kampaay Services, they will be added to your shopping cart and you need only follow the purchase instructions by entering or verifying the required information at each step of the process. Order details may be changed if necessary before payment.

2.3 . The Purchase Agreement shall be deemed executed upon receipt of the order summary.

2.4 . The Purchase Order contains, inter alia, a reference to the General Terms and Conditions as well as information about each Kampaay Service purchased.

2.5 . Upon completion of the online order submission process, the User will be required to pay the price.

2.6 . Following the completion of the Purchase Agreement, Kampaay shall take over the Purchase Order for processing.

3. MARKETED PRODUCTS AND THEIR AVAILABILITY

3.1. The Kampaay Services include, but are not limited to: services related to the organization of the Event such as, but not limited to, the provision of food&drink, bartending services, goods for staging, entertainment services and Location provision service as well as services related to the organization of virtual events such as provision of entertainment services and home delivery of food&drink. The offer is fully detailed and can be found at the following website link: https://www.kampaay.com

2.2. The availability of the Services refers to the actual availability at the time the User places the order. However, this availability should be considered as purely indicative since, as a result of the simultaneous presence on the site of several Users, the products may be sold to other Users before the confirmation of the order.

3.3 . The User declares to know and accept that, even after sending the order confirmation email, there may be cases of unavailability, partial or total, of the products. In this eventuality, the order will be rectified automatically with the elimination of the unavailable product and replacement with one of the same level. It being understood that the User will be informed without delay of any unavailability, the User will not be able to make any claim in this regard.

3.4 . Unless otherwise agreed, Kampaay performs the service in the metropolitan area of Milan at the address provided at the time of the conclusion of the order.

4. TERMS AND CONDITIONS OF PAYMENT

4.1. The price of the Kampaay Services shall be the price indicated, from time to time, on the Platform. In the event of an error in the indication of the price, Kampaay will notify the User without delay allowing:(i) the confirmation of the Purchase Order at the correct amount or, alternatively,(ii) the cancellation of the Purchase Order.

4.2. Notwithstanding Kampaay's commitment not to change the price for confirmed Purchase Orders, Users acknowledge and agree that prices may change at any time. In this regard, it should be noted that the prices shown within the Platform are defined as a result of the negotiations between Kampaay and the third-party suppliers it uses, therefore, any changes requested by the User to products and/or services could cause a change to the prices applied at the time of the order.

4.3 . The User acknowledges and accepts that, in the event of an error in the indication of the price, there will be no obligation on the part of Kampaay to provide the Kampaay Service at the lower price erroneously indicated.

4.4 . Payment may be made by credit card or by bank transfer, at the coordinates indicated by the Platform, in accordance with the following terms:

a. for orders with a total amount of €1,000 or less, payment in advance invoice view;
b. for orders with an amount greater than €1,000 and less than or equal to €5,000:
i. with reference to Basic Events, payment against invoice to be settled within 30 days of the issuance of the invoice;
ii. with reference to Events other than those referred to in point b(i) above, payment against invoice equal to 50% of the total amount of the order to be settled sight invoice and payment of the remaining 50% to be settled within 30 days of the issuance of the relevant invoice;
c. for orders exceeding EUR 5,000:
i. with reference to Basic Events, payment against invoice equal to 30% of the total amount of the order to be settled sight invoice and payment of the remaining 70% to be settled within 30 days of the issuance of the relevant invoice;
ii. with reference to Events other than those referred to in c(i) above, payment against invoice equal to 50% of the total amount of the order to be settled sight invoice and payment of the remaining 50% to be settled within 30 days of the issuance of the relevant invoice.

5. CANCELLATION OF ORDERS

5.1. In the event that the User, following the submission of a Purchase Order within the Platform wishes to cancel its order, the following shall apply:

(i) in the event of cancellation of a Purchase Order related to a Basic Event:
- more than 60 days and within 10 days before the Event, 70% of the agreed total will be charged;
- more than 9 days before the Event and within 72 hours before the Event, 80% of the agreed total will be charged;
- more than 72 hours before the Event, the Partner will be charged the full cost.

(ii) in the event of cancellation of a Purchase Order related to an Event where Location service is to be provided:
- beyond 75 days and within 45 days prior to the Event, Partner will be charged 70% of the agreed total;
- beyond 45 days prior to the Event and within 30 days prior to the Event, Partner will be charged 80% of the agreed total;
- beyond 30 days prior to the Event, Partner will be charged the full cost.

6. DATA PROCESSING

6.1. The User's data are processed in accordance with the provisions of the legislation on the protection of Personal Data, as in the appropriate privacy policy.

2.2. In case of joining the referral programs promoted by Kampaay in order to benefit from discounts on the price of services, the User acknowledges that, in order to benefit from said discounts, he/she will be required to communicate in favor of Kampaay certain data(i.e., first name, last name, email address) relating to third parties. To this end, the User(i) guarantees that the data of the third parties will be communicated in favor of Kampaay for the sending of commercial communications subject to the specific consent expressly acquired by the third parties for this purpose and, subject to communication to them of the relevant information,(ii) guarantees that any changes in the consent acquired (such as, by way of example, the revocation of the same) will be promptly communicated to Kampaay; and(iii) agrees to indemnify and hold Kampaay harmless from any damages, liabilities and claims arising from unauthorized and/or non-statutory disclosures.

7. LIMITATIONS OF LIABILITY AND INDEMNITY

7.1. Except in cases of willful misconduct or gross negligence, or other cases in which Kampaay's liability cannot be excluded and/or limited by law, Kampaay shall not be liable for direct and/or indirect damages, of any nature whatsoever, including but not limited to damages for the consumption of food/drinks, suffered by Users, their property and/or third parties during the Event.

7.2. In any case, without prejudice to the applicable legal provisions, any sums due as compensation for damages from Kampaay shall not exceed, for any title and/or reason whatsoever, those paid by the User in execution of the Purchase Agreement.

7.3 . The User accepts and declares to assume responsibility for all damages caused by it to third parties as well as movable and immovable property, including the Locations, used in connection with the provision of the Kampaay Services. As a result of the foregoing, the User agrees to indemnify and hold Kampaay harmless from any claims in this regard.

7.4 The User acknowledges that Kampaay is not liable, within the limits of the law, if the Event could not take place, partially or totally, due to force majeure, fortuitous event and/or in any case for causes beyond its control and, in any case, not attributable to it. In light of the above, the User acknowledges that, in the event of the Event not taking place - or in the event of variations from the Purchase Agreement - due to causes not attributable to Kampaay and/or the third party suppliers engaged by it, the same shall not be entitled to any compensation.

7.5 The User acknowledges that neither Kampaay nor any third party vendors, hired by Kampaay, have any obligation and/or responsibility for the safekeeping of the Event participants' property and, therefore, it shall be the User's responsibility to warn the participants to this effect, urging them to take the necessary precautions. In this regard, the User agrees to indemnify and hold harmless Kampaay, and any third party vendors engaged by Kampaay, from any damages and\or claims in this regard as Kampaay disclaims any liability to third parties who suffer theft, loss or damage while using the Services.

7.6 . The User also declares that he/she is in possession of, or that he/she is arranging for the conclusion of, an insurance policy covering civil risks of which the participants in the Event are beneficiaries, inter alia.

7.7. Notwithstanding the fact that Kampaay relies on the collaboration of qualified professionals, the User hereby acknowledges that Kampaay is not responsible for the failure of the latter to possess any authorization and/or prescription required by law for the provision of their activities.

8. USER STATEMENTS FOR FOOD AND BEVERAGE SERVICE.

8.1. In relation to the service of serving alcoholic beverages, the User declares that he/she assumes personal responsibility for compliance with the prohibition of serving alcoholic beverages to minors, in accordance with the combined provisions of Articles 14b paragraph 2 of Law 125/2001 and 689 of the Criminal Code, as amended.

8.2 . As a result of the above, the User agrees to indemnify and hold Kampaay harmless from any liability that may arise upon the occurrence of damages of any nature to minors due to the violation of the aforementioned legal prohibitions during the performance of the service offered by Kampaay.

9. USER STATEMENTS FOR THE VIRTUAL EVENT SERVICE.

9.1. Con riferimento ai Servizi Kampaay per eventi virtuali, l’Utente si impegna al rispetto dei seguenti adempimenti:

a) inoltro della conferma del numero dei partecipanti all’Evento, con le relative indicazioni per la spedizione dei kit predisposti per l’Evento, entro non oltre i 15 giorni prima dell’Evento. Verrà pertanto richiesto un minimo garantito di partecipanti all’Evento, secondo le seguenti modalità: 
    1. per Eventi il cui numero di partecipanti dichiarato è compreso tra 0 e 50: sarà richiesta la garanzia di partecipazione di almeno il 60% degli stessi;
    2. per Eventi il cui numero di partecipanti dichiarato è compreso tra 51 e 100: sarà richiesta la garanzia di partecipazione di almeno il 75% degli stessi;
    3. per Eventi il cui numero di partecipanti dichiarato è superiore ai 100: sarà richiesta la garanzia di partecipazione di almeno l’80% degli stessi.

b) L’Utente si impegna a sollecitare i partecipanti dell’Evento affinché la consegna dei kit, utili per il corretto svolgimento dell’evento virtuale, venga completata con successo da parte del partner logistico di Kampaay. Il delivery partner infatti, procederà alla consegna del kit, presso l’indirizzo indicato dall’Utente, effettuando fino a 2 tentativi. In caso di mancato successo degli stessi, e qualora il pacco da consegnare dovesse entrare in giacenza per motivazioni di indirizzo errato o destinatario assente, verrà addebitato all’Utente, da parte di Kampaay, un costo extra di sblocco pari a euro 5.00, IVA esclusa,  oltre ad ulteriori euro 0.50, IVA esclusa, per ogni giorno di giacenza. Resta inteso che detto costo si riferisce al territorio italiano ed è soggetto a possibili variazioni.

9.2. I costi di consegna sono a carico dell’Utente e i tempi della consegna specificati in fase di acquisto devono intendersi quali puramente indicativi e non vincolanti.

9.3. Nel caso fosse necessario modificare gli indirizzi di spedizione relativamente a pacchi già spediti a causa di avvisi di giacenza o a causa di errori in fase di comunicazione degli indirizzi stessi, verrà addebitato all’Utente, da parte di Kampaay, un costro extra pari ad euro 9.50 IVA esclusa. Resta inteso che detti costi si riferiscono al territorio italiano e sono soggetti a possibili variazioni.

9.4. L’Utente riconosce altresì che, nel caso la modifica di un indirizzo di spedizione avvenga a meno di 7 giorni dalla data di svolgimento dell’Evento, Kampaay non potrà garantire che la consegna avvenga entro il giorno dell’Evento; 

9.5. Nel caso in cui, uno dei partecipanti all’Evento riceva un kit danneggiato, Kampaay consiglia fortemente di accettare sempre il pacco e fornire una prova fotografica in modo da permettere a Kampaay la corretta gestione del caso con il Partner logistico. In questo caso Kampaay provvederà a consegnare un nuovo kit ma non può garantire che questo avvenga entro la data dell’Evento né sarà tenuta responsabile per qualsivoglia danno derivante dallo stesso.

9.6. Nel caso in cui, gli indirizzi di spedizione, da indicare a Kampaay da parte dell’Utente, includano indirizzi di spedizione fuori dal territorio Italiano, l’Utente dovrà fornire gli indirizzi stessi con almeno 15 giorni di anticipo rispetto alla data dell’Evento. Si precisa che, per la gestione di tali casistiche, potrebbero essere addebitati all’Utente costi extra dovuti a spese di dogana del Paese di destinazione della merce.

9.7. Si precisa infine che in caso di richiesta di eventuali personalizzazioni del contenuto dei kit, a seguito dell’avvenuta conferma da parte dell’Utente dei dettagli dell’Evento, non sarà più possibile modificare il contenuto dei kit stessi. 

9.8. Fermi restando i limiti previsti ai sensi di legge, è esclusa qualsivoglia responsabilità di Kampaay in merito ad avaria e/o perdita dei prodotti ovvero in merito a ritardi nella consegna degli stessi, con conseguente esclusione di ogni diritto dell’Utente a domandare a Kampaay somme a titolo di risarcimento danni diretti o indiretti. Parimenti, alcuna responsabilità potrà essere attribuita a Kampaay per ritardata o mancata consegna imputabile alla mancata presenza dell’Utente - o di persona dallo stesso incaricata - al momento della consegna nel giorno e nella fascia oraria indicata e/o concordata, ovvero imputabile a cause di forza maggiore o al caso fortuito.

9.9. All’atto del ricevimento dei prodotti, sarà onere dell’Utente verificarne quantità, qualità e conformità dei prodotti. Eventuali contestazioni dovranno essere sollevate per iscritto e comunicate all’indirizzo email amministrazione@kampaay.com nel rispetto dei termini di legge.

10. USER STATEMENTS FOR THE MUSICAL ENTERTAINMENT AND ANIMATION SERVICE

The User, unless otherwise agreed in writing, declares that he/she assumes the obligation to provide for the legal requirements in the case of use of musical instruments or reproduction of songs subject to SIAE regulations. To this effect, the User agrees to indemnify and hold Kampaay harmless from any charge and liability that in any way may arise as a result of compliance with said provisions. 

11. USER STATEMENTS FOR THE SPACE CONCESSION SERVICE

11.1. Assuming the selection of the "Location" service offered by Kampaay, the User provides the selection of the property on the Platform.

11.2. The Location will be used by the User for the holding of the Event in compliance with the maximum capacity indicated on the Platform, and additional services provided by third parties (such as, but not limited to, food and beverage and musical entertainment) may be provided.

11.3 . The Location, with any related services, is granted for use in accordance with its intended purpose, furnished, with the right to use the entire space including the furniture and use goods. Any change in destination or use, even partial or only temporary, is prohibited.

11.4. During the course of the Event, the User shall be deemed custodian of the same. The User shall use the Location with ordinary diligence, refraining from any act that may cause any damage to the property and in compliance with ordinary precautions and security measures designed to prevent outsiders from entering the Location. The User also agrees to use the Location in such a way as not to disturb nearby residents.

11.5 . The User agrees to strict compliance with any provisions that will be communicated by Kampaay, relating to, but not limited to, the characteristics of the Location and the maximum number of participants in the Event. In this regard, Kampaay reserves the right to assess the condition of the Location at the end of the Event and any damages, of whatever nature, ascertained by Kampaay to the Location will be charged to the User.

12. CONFIDENTIALITY

Kampaay and the User mutually undertake for themselves, their staff and their collaborators to maintain the strictest confidentiality and to treat as strictly confidential all the confidential and reserved information of which they may become aware. By confidential information is meant those technical, technological and commercial information, data, including statistical data, subject to confidentiality and/or industrial property rights constraints, as well as any other news, confidence, fact, project, information in the broadest meaning of the term, learned about and/or from the other party, which are not disclosed to third parties or which have not become, in the public domain.

13. SAFEGUARD CLAUSE

In the event that any of the provisions of these General Terms and Conditions prove or become void, for whatever reason, this shall in no way affect the validity of the remaining provisions.

14. CONTACTS

Any inquiries may be sent via e-mail to the following e-mail address: amministrazione@kampaay.com. amministrazione@kampaay. com

15. APPLICABLE LAW AND JURISDICTION

15.1. These General Terms and Conditions are governed by Italian law and, in particular, by the relevant provisions of the Italian Civil Code, Legislative Decree 70/2003 relating to contracts concluded electronically, the Consumer Code and any additions and amendments thereto, as well as any other applicable provision of law.

15.2 . Any disputes relating to these General Terms and Conditions shall be submitted to the jurisdiction of the Court of Milan.

16. SPECIFIC APPROVAL

Pursuant to and for the purposes of Articles 1341 and 1342 of the Civil Code, the User declares that he/she has taken careful and specific knowledge of the provisions set forth in these Terms of Sale referred to below and expressly approves and accepts them: (2) completion of the contract; (3) products marketed and availability of the same; (4) methods and terms of payment; (5) cancellation of orders; (6) data processing; (7) limitations of liability and indemnity; (8) declarations of the user for the food and beverage service; (9) user statements for the virtual events service; (10) user statements for the entertainment and musical entertainment service; (11) user statements for the space concession service; (12) confidentiality; and (15) applicable law and venue.

EXTRAORDINARY MEASURES FOR SERVICE DELIVERY 

Kampaay, in order to contain and prevent the spread of the COVID-19 epidemic, undertakes to implement all measures required by national and regional regulations and to apply specific prevention and protection measures as per the latest legal provisions.Notwithstanding the fact that Kampaay relies on the cooperation of competent and highly qualified suppliers, Kampaay is not responsible for any violation, of whatever nature, of the relevant provisions by them.